Online reviews have the power to shape and impact the reputation of a business. In this episode, ByrdAdatto Partner Jeff Segal, MD, JD joins us to share how health care practices can address negative patient reviews without violating patient privacy. We discuss HIPAA, risks associated with sending a Cease and Desist, and alternative approaches to de-escalate these situations. Tune in to learn how to safeguard your practice’s reputation.
Listen to the full episode using the player below, or by visiting one of the links below. If you have any questions or would like to learn more, email us at info@byrdadatto.com.
