Fake or Real: I Can Respond to Negative Patient Reviews with Jeff Segal, MD, JD

July 19, 2023

Online reviews have the power to shape and impact the reputation of a business. In this episode, ByrdAdatto Partner Jeff Segal, MD, JD joins us to share how health care practices can address negative patient reviews without violating patient privacy. We discuss HIPAA, risks associated with sending a Cease and Desist, and alternative approaches to de-escalate these situations. Tune in to learn how to safeguard your practice’s reputation.

Listen to the full episode using the player below, or by visiting one of the links below. If you have any questions or would like to learn more, email us at info@byrdadatto.com.

ByrdAdatto attorney Jeff Segal

Jeffrey J. Segal, MD, JD

Jeffrey J. Segal was a neurosurgeon in private practice before beginning the second phase of his career as an attorney in the health care field.